Coronavirus outbreak

Looking for a new policy?

You can buy a new single trip, annual multi-trip or extended stay policy from us. You can also renew an existing annual multi-trip policy.

Any new or renewed policy bought now will not cover you for any claim directly or indirectly resulting from an epidemic or pandemic as announced by the World Health Organization (WHO) including but not limited to COVID-19.

Already have a policy with us?

Our existing policies do not cover travel to an area where the FCO advises against all or all but essential travel. If you have already planned a trip to one of the areas highlighted by the FCO, your policy may provide cover for cancelling your trip.

If you have any questions, we recommend that you check our FAQs section online before calling us.

We apologise for any inconvenience this may cause.

Extended stay

  • Up to 20% off for Nectar members*
  • Option to cover trips of up to 548 days
  • 24-hour Helpline available in case of medical or other emergencies while you’re away

If you’re planning a round-the-world adventure, a gap year or a long visit to see family or friends overseas then our extended stay policy will have you covered. Our Silver and Gold policies cover trips of up to 365 days and our Platinum policy covers you for up to 548 days.

*20% discount applies when you quote a valid Nectar card number. Discount does not apply to the premium for pre-existing medical conditions or enhanced gadget cover. Offer may be altered or withdrawn at any time without prior notice and cannot be used in conjunction with any other promotion or coupon.

Not a Nectar member?

Just download the Nectar app or register at

Key Benefits Silver Cover (up to) Gold Cover (up to) Platinum Cover (up to)
Medical emergency expenses £10 million £12.5 million £15 million
Cancellation or cutting short your trip £1,000 £3,000 £5,000
Personal baggage £1,000 £1,500 £2,000
Personal accident - £10,000 £15,000
Personal money £200 £300 £500
Scheduled airline failure - £2,500 £2,500
Travel disruption - £3,000 £5,000
Winter sports cover (optional extra) £500 £750 £1,000

Excesses may apply to the table above, please see the policy summary for full details.

Want to know more?

View our extended stay policy booklet (PDF, 137MB), view our extended stay Insurance Product Information Document (IPID) (PDF, 167KB).  Or, view our Essential Information (PDF, 116KB).

If you’re looking for useful travel information, check out our helpful travel guides.

Sainsbury’s B@nk is underwritten by Great Lakes Insurance SE (GLISE) a German insurance company. UK Branch office: Plantation Place, 30 Fenchurch Street, London, EC3M 3AJ, company number SE000083. Authorised by Bundesanstalt für Finanzdienstleistungsaufsicht and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority: register number 769884. Details about the extent of GLISE’s authorisation and regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from the insurer on request.

Sainsbury’s B@nk is sold and administered by Hood Travel Limited, registered at Companies House 08318836. Hood Travel is authorised and regulated by the Financial Conduct Authority under registration number 597211. Hood Travel Limited’s registered address is at 1st Floor Maitland House, Warrior Square, Southend-on-Sea, Essex, SS1 2JY.  Hood travel is an insurance intermediary providing a non-advised service. We act for and on behalf of the insurer.